Frequently Asked Questions
Answers to the most common questions we get about websites, graphics, and hosting.
How long does a website project take? ⌄
Most sites launch within 10–14 business days. Larger projects (like e-commerce) may take 3–4 weeks depending on complexity and client feedback speed.
Do you provide hosting and SSL? ⌄
Yes. All websites include free SSL certificates. Our Managed Hosting plan ($29/month) includes daily backups, monitoring, and priority support.
Can I update my site myself? ⌄
Absolutely. We set up an easy editor so you can change text, photos, and pages without needing coding skills.
What design services do you offer besides websites? ⌄
We design logos, branding packages, brochures, business cards, social posts, and ads. You don’t need a web project to book us for graphics.
Do you handle SEO? ⌄
Yes. Every site includes on-page SEO basics (metadata, speed optimization, structure). For ongoing growth, our SEO Growth plan ($499–$999/month) adds blogs, keyword tracking, and reporting.
How does pricing work? ⌄
Websites are priced as a one-time project fee (starting at $1,499). Hosting, SEO, and maintenance are billed monthly. We require a 50% deposit to begin.
Who owns my website after it’s done? ⌄
Once final payment is made, you own your website, content, and graphics. We keep a secure backup but you’re free to host elsewhere if you choose.
What support do you provide after launch? ⌄
We provide 14 days of free post-launch support for all projects. After that, our Maintenance Plan covers updates, monitoring, and fixes for $149/month.
Do you offer refunds? ⌄
Deposits are non-refundable, since they cover project preparation. If you cancel mid-project, we’ll provide a fair partial refund based on work completed.
Do you work with clients outside United States? ⌄
Yes. We work with international clients, and payments are handled securely online.